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Frequently Asked Questions

Look below for frequently asked questions. If your questions are still not answered, please call us at (844) 469-4474 or email us at

Studies have shown that tracking your activities will help you stick to your physical activity goals and can inspire you to keep going. If you find it motivational to see your progress and steps each day, we highly encourage you to do so for yourself. However, we understand for some tracking activities is not helpful or motivating. You do NOT need to track your activities to be a part of the WHISH study. The most important part is to move more or keep moving!

For more information on how to log your activities on the Activity Tracking Website, click here to see a demonstration video of the website. If you are experiencing any computer codes or errors when entering the website, please let us know through email or call us.

Studies have shown that people are more likely to create lifelong physical activity habits if they log their daily activities. While we only want your data starting January 2016, consider your calendar as a tool to motivate you to move more or keep moving!

You can find your WHISH ID on various WHISHmaterials such as  the WHISHcalendar or contact information post card. This ID is also the same as your WHI ID. If you cannot find your ID, please call us at (844)469-4474 or email us at

Active minutes are the amount of time you spend doing an activity that increases your heart rate, breathing, or may cause you to perspire. The National Physical Activity Guidelines states that it is most beneficial for your health to do at least 30 minutes of moderate to vigorous intensity activities per day in bouts of at least 10 minutes at a time. If you do at least 10 minutes of moderate intensity activities, you may consider that to be active minutes. Some examples of active minutes include taking a brisk 15-minute walk, swimming for 30 minutes, or chasing your grandchildren around for 10 minutes.

Sorry you are having an issue with your pedometer. We have some videos and instructions to help. Click here for resources on how to operate your pedometer.

For the activities that you cannot count steps for, you may add that to active minutes. You can also consider if you have done any strength training, balance, or flexibility during your activities. For example, if you lift heavy bags of soil, you can consider that upper body strength. If you swim, you may use your whole body so you might consider it both upper body and lower body strength and flexibility, in addition to active minutes. Some activities overlap. If you walk for 30 minutes and take 2,000 steps you log those as active minutes AND steps! It is up to you how you would like to report it, but please be honest and consistent with the way you choose.

We understand that it can be challenging to calculate your active minutes, especially if you are active all day. Please read our definition of active minutes above for further details. You may estimate the amount of time or you may opt not to track active minutes if it is too difficult for you to calculate.

We encourage you to try out the “Adriana” phone system or our website. Both tools have great features such as motivational messages, physical activity advice, and visual graphs of your progress. However, we recognize that these tools may not be suitable for everyone. If you would like to send us your paper calendar or copy of your paper calendar, you may do so at Stanford Prevention Research Center-WHISH, 3300 Hillview Ave., Suite B, Palo Alto, CA 94304.

You can now access all of the WHISH materials online! Log onto the Activity Tracking website and click on “WHISH Resources” for all of the WHISHful Actions, Go4Life book, Calendar, and other materials. For pedometers, resistance bands, or paper copies of the materials, please call us at (844)469-4474 or email us at Please note it may take a few weeks for your mail request to arrive. Thank you for your patience.

Sorry you were not able to get through to us! We are a small team working with 22,000 women. We will get back to you as soon as we can.  Please ensure you leave us a detailed message including your name, number, WHISH ID, and questions/comments. Thank you for your patience

You can define upper-body as waist up and lower-body as waist down. For examples and exercise ideas, check out the Go4Life book.

Thank you so much! We appreciate it. You are helping to encourage other women to become more active through your story and photo! You will need to download a consent form then email us with the consent form and your testimonial at Click here to download the consent form.

Some of you suggested that you were too active for WHISH. Others said you struggle to complete any activities in the Go4Life book. We clearly have a wide range of participants, but no matter your current physical activity level, WHISH is eager to offer every one of you support to help you move more or keep up your current physical activity levels -including endurance, muscle strengthening and/or balance & flexibility exercises. If you are currently active, KEEP IT UP! We would love for you to stay in our study.

Just so you know, there is very little commitment participating in WHISH. We want you to be involved at your level of comfort. All we want is to send you our materials and encourage you to be more active. If any unexpected events come up where you cannot be active for a while, you can just pick up right where you left off when you are ready. No need to let us know! If it is not the right time for you to participate, we understand. Please keep the materials! Email us at with "Unsubscribe" in the subject header or call us at (844) 469-4474 to let us know.